What happens at the Santa Express experience ?
Santa Claus is coming to town, Wicklow Town. Wicklow Christmas Market is delighted to announce that Santa is bringing his Santa Express to visit us. He has a whole day out planned for you and your family.
Do I need a ticket for a baby?
Yes, all children and babies regardless of age must have a ticket.you're baby will receive a present from Santa and can take part in the full Santa experience. This complies with health and safety practices and is a requirement of our insurance provider
What do I need to bring with me for the Santa Express experience?
Is the Santa Express event and indoor or outdoor event ?
How long is the Santa Express event?
The Santa express will take 45 minutes -1 hour. Your Start time will be stated on your ticket. Please arrive at least 15mins before your start time so as to gain entry at the North Pole train station .Please allow sufficient time for unforeseen delays (e.g. weather, traffic delays etc.)
Can I bring a buggy for my child on the train?
No sorry, You will be able to use your child’s buggy within the grounds of Wicklow Christmas Market up until your Santa experience starts.We have a covered area for buggy storage at the start of the experience.
Is the Santa Express experience wheelchair accessible?
What else can you do at the Santa Express experience?
Santa express is an experience Within Wicklow Christmas Market ,you can enjoy before or after the experience our Christmas market which will keep you busy.
How do I get to the Santa Express experience?
We are only 25 minutes from the M50 in Wicklow Town
Can I get a photo with Santa?
Can I get a refund due to adverse weather conditions?
Is there parking at the Santa Express experience?
Wicklow Town has ample car parking within walking distance of the our scenic home, the Abbey Grounds. Those travelling to the Santa express experience by car can avail of 2 hours free parking on Saturdays and free parking ALL day Sundays.
Is there a handling fee for ticket changes?
Yes, we do not change travel, date or times except in exceptional circumstances. Should you wish to transfer your tickets to another date, we would charge a handling fee of €20 per booking.
Do you have a sensory santa Experience?
Yes, we have a Sensory Santa train Sunday Dec 6th from 10am-12 noon ,sensory Santa tickets are booked off line ,please e-mail firstname.lastname@example.org
Are pets Allowed ?
How much does the Santa Express cost?
Children € 17.95
We have implemented a strict covid-19 protocol ,with physical distancing in place ,sanitising between sessions,deep cleaning with ULV fogging each day.We comply with all health and safety regulations.
Your Family will travel in their own carriage on board our Santa Express and will be seated together throughout the experience.
Do I need to wear a mask for the event ?
Yes,as per Government guidelines introduced on Aug 10th 2020,we ask that anyone over the age of 13 wear a mask at our event.
If the public health guidelines change & the event can't go ahead will I receive a refund ?
Due to the ever changing nature of public health advice,there may be a chance that our event may not go ahead in December,In this instance you will be offered a voucher for our event next year or a refund minus the booking fee,we would encourage you to take a voucher to support a local business
Each Family will travel as one unit throughout our Santa Express experience experience, seperated from others but still able to enjoy the company of other families at a safe distance.